What it means to us is, until your 100% Satisfied, you don’t pay! That is the promise we take with us on every service call we go on.

Because we realize it is impossible for any company to be 100% perfect all the time, and from time to time a oversight or miscommunication may happen, we have a system in place that doesn’t punish the client (YOU) for that.

In the case that we don’t do everything we say we are going to do, DON’T PAY us until we do. We strive for excellence at Brandt Electrical Express, and we don’t want to be compensated until we achieve it for you.

We look forward to adding YOU as one of our 100% Satisfied Clients.